Privacy Policy
Last updated: January 16, 2026
1. Introduction
Welcome to SemutWay ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Profile information and preferences
- Payment and billing information
- Vehicle information (for drivers)
- Hotel information (for agents)
- Tour guide credentials (for tour guides)
2.2 Usage Information
We automatically collect certain information when you use our services:
- Device information and identifiers
- Location data (with your permission)
- App usage and interaction data
- Log files and analytics data
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process bookings and transactions
- Communicate with you about your account and services
- Send you updates, newsletters, and promotional materials (with your consent)
- Monitor and analyze usage patterns
- Detect, prevent, and address technical issues
- Ensure safety and security of our platform
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party service providers who perform services on our behalf
- Business Transfers: In connection with any merger, sale, or acquisition
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us through our contact form:
Contact Form: Contact Us
Website: https://semutway.com