Disclaimer

1. General Information

The information contained on this website and mobile application (the "Service") operated by SemutWay ("we," "our," or "us") is for general information purposes only. While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

2. No Warranties

The information on this Service is provided on an "as is" basis. To the fullest extent permitted by law, we:

• Exclude all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website
• Exclude all liability for damages arising out of or in connection with your use of this website
• Do not warrant that the Service will be available at all times or that it will be error-free
• Do not warrant that defects will be corrected or that the Service is free of viruses or other harmful components

3. Service Availability

We do not guarantee that the Service will be available at all times or that access will be uninterrupted. The Service may be unavailable due to maintenance, updates, technical issues, or other reasons beyond our control. We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice.

4. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

5. User-Generated Content

Our Service may allow users to post, link, store, share, and otherwise make available certain information, text, graphics, or other material ("User Content"). We do not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any User Content. You understand that by using the Service, you may be exposed to User Content that is offensive, indecent, or objectionable.

6. Limitation of Liability

In no event shall SemutWay, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Service
• Any conduct or content of third parties on the Service
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from the Service
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service

7. Transportation and Tour Guide Services

We act as an intermediary platform connecting users with drivers, agents, and tour guides. We do not provide transportation or tour guide services directly. We are not responsible for:

• The quality, safety, or legality of transportation or tour guide services provided by third parties
• The accuracy of information provided by drivers, agents, or tour guides
• Any accidents, injuries, or damages that may occur during transportation or tours
• Any disputes between users and service providers

Users are responsible for verifying the credentials, licenses, and insurance of drivers and tour guides before booking their services.

8. Financial Transactions

We facilitate payment processing but are not responsible for:

• Payment processing errors or failures
• Disputes regarding charges or refunds
• Fraudulent transactions
• Currency conversion rates or fees

All financial transactions are subject to the terms and conditions of the payment processor.

9. Indemnification

You agree to defend, indemnify, and hold harmless SemutWay and its directors, employees, partners, agents, suppliers, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to the Service
• Your violation of any term of the Terms of Service
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right
• Any claim that your User Content caused damage to a third party

10. Changes to This Disclaimer

We reserve the right to modify this Disclaimer at any time. We will notify users of any material changes by posting the updated Disclaimer on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Disclaimer.

11. Governing Law

This Disclaimer shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Any disputes arising from or relating to this Disclaimer shall be subject to the exclusive jurisdiction of the courts of Malaysia.

12. Contact Us

If you have any questions about this Disclaimer, please contact us: